Printing Account Manager
You will be joining a dynamic and ambition led culture whose core competence is agility to adapt accordingly to the fast- moving environment, gaining valuable experience. We are looking for a qualified Sales Account Manager who will represent the organization to external customers/clients and partners.
Primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and new customers. The Printing Account Manager brings a Point of View to the Customer engagement; uses all resources to address customer needs with appropriate Products, Services and Portfolio and be responsible for developing long-term relationships with customers and overseeing sales opportunities.
Responsibilities:
· Use in-depth knowledge of company technology, products, and services to become a trusted business advisor for customers and partners
· Working actively to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.
· Be responsible for various sized public accounts
· Identify, evaluate, and recommend alternative business solutions to customers
· Builds growth opportunities using the account planning process; actively manages planning process through scheduled reviews and updates.
· Significant percentage of time spent directly with customer; interfaces with all levels, including highest within customer organization; highly diverse set of functions and buyers; focus in on management level.
· Applies consultative-selling techniques to identify and advance opportunities.
· Maintains high-level of customer loyalty and builds trust and integrity.
· Ultimately, you should be able to grow our business by building successful, long-term client relationships
· Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin.
· Practices and Implements industry leading Pipeline management practices.
· Identifies customer requirements, matches with HP capabilities, and chooses respective Route-to-Market and solution accordingly
· Applies advanced subject matter knowledge to solve complex business issues. Frequently contributes to the development of new ideas and methods.
· Being accountable for end-to-end sales activities, orchestrating cross functional teams, proactively managing operational tasks.
· Acts as an expert providing direction and guidance to process improvements and establishing policies.
· Leads and/or provides expertise to functional teams and may participate in cross-functional initiatives.
· Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Requirements:
· Fluency in English and Turkish
· Bachelor’s Degree in Economics, Engineering or related degree required, Master’s degree preferred
· 6 to 8 years Sales experience- managing public & private accounts, both for HW and managed printing services
· Strong track record of success in managing and growing accounts. High level relationship management
· Broad experience in product& services specialty (printers, supplies, services and solutions).
· Excellent written and verbal communication skills; able to explain complex concepts simply
· Advanced computer skills (Excel, Word, Outlook, PowerPoint).
· Ability to drive successful projects with a wide range of people at all decision-making levels
· Experience solving analytical problems, either in professional experience (data analysis) or education
· Ability to thrive in an ambiguous environment
Knowledge and Skills:
· Advanced communication, sales negotiation, and deal closing skills. Customer service orientation is key for this role.
· Expertise in managing end- to-end sales processes in large deals.
· Has good cross functional expertise.
· Broad understanding of the customer’s needs; applies standard as well as creative solutions to meet those needs; particularly considering the specific industry/market.
· Ability to coordinate multiple internal and external partners on multiple levels to deliver appropriate solution sale.
· High level customer management relationship building, working at management and executive level in lines of business.
· Partner organization intelligence aligned with partner management skills.
· Identifies and effectively leads the account resources to ensure coordinated, efficient, account management, and accountability for achieving business results.
· Ability to prioritize and drive strategic sales activity on a complex solution basis.
· Excels in competitive selling skills.
· Sells across platform and specialty.
· Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
· Strong business judgement, proven ability to influence others
· Experience using CRM tools
1st location –Istanbul based, 30% travel to other cities (mainly Ankara)
Hybrid Work Model that requires high customer/partner face-to-face interaction
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