Case Worker
Accountabilities
In coordination with the InfoHub Manager, to work in accordance with the general objectives and principles of the project, to work in coordination with teammates, and to report all processes at desired intervals.
Accurately and completely follow the necessary processes to develop efficient and measurable protection, mainly for Syrian refugees and other caseworkers.
Determine the needs of the beneficiaries accurately, and evaluate them in detail in order to establish a correct follow-up plan.
Implementing case management stages in a timely manner to ensure that case follow-up is finalized as soon as possible
Establish the barriers to protection and gather information to manage the removal of these barriers.
Evaluate, guide, and accompany beneficiaries who need physical /mental health treatment/ support in accordance with specialized services.
To organize protection and awareness raising sessions at the InfoHubs or outdoors at regular intervals, and to inform the manager to whom he/she is affiliated with to obtain the relevant permissions when necessary.
Organize community activities to provide protection information, and communicate with the beneficiaries in need. Follow up with local stakeholders and report the information to the InfoHub Manager.
Follow all the rules that must be followed within the scope of House Visits and act as necessary for the proper representation of the Foundation.
To support the entire team in the exchange of experiences related to IPA/Case Managment with other case workers and to evaluate cases with the InfoHub Manager.
Decide on the need for Individual Protection Assistance with the team and Info Hub Manager to which it is affiliated.
Make sure of accurately entering the correct data under the guidance of the relevant personnel for the correct reporting of the project;
Review all case assessments with the InfoHub Manager and other team members.
Evaluate the beneficiaries’ satisfaction through open communication and monitoring tools.
Develop periodic bulletins specific to the InfoHub.
To act in accordance with the privacy of the beneficiary, especially regarding child safety, and to support other team members to be sensitive with the related sensitivies.
Participate in all training and orientation meetings that may sometimes take place on weekends.
Fulfill the tasks delegated by the InfoHub Manager and work in accordance with the general needs of the Project
Ensuring that the project runs in a healthy manner in cooperation with all personnel; to avoid any kind of behavior and attitude in which the beneficiaries and personnel may be physically or physically damaged
Requirements
Bachelor’s Degree in social science and or relevant area – can be compensated with direct work experience in NGOs for at least 2 years
Experience with case management protocols and knowledge of protection and key protection concerns
Work/voluntary experience with NGOs minimum 2 year, specially in community-based social work and/or protection activities
Strong report writing and documentation skills
Good computer skills, especially in MS Word, MS Excel and MS Outlook
Good knowledge of Turkish language. English and/or Arabic is advantageous
Competencies
Teamwork and Cooperation (L3)
Stress Management (L3)
Behavioural Flexibility (L3)
Results and Quality Orientation (L3)
Commitment to IBC Principles (L3)
Interested candidates who meet the above mentioned qualifications should submit the application form HERE by uploading English CV and Cover Letter outlining their interest for the position no later than July 31, 2022.
Applications by phone will not be accepted.
The application received after the closing date will not be given any consideration.
Only short listed candidates whose applications fulfill the required criteria will be contacted for interview.
The salary is based on IBC’s salary policy in line with the project budget.
Submitting this application does not represent any responsibility on the organization of any kind, and the organization has the right to set standards as it deems appropriate for the job according to the information available about all applicants and to select candidates who will attend a job interview from among the applicants in accordance with those standards.
Uluslararası Mavi Hilal İnsani Yardım ve Kalkınma Vakfı (IBC)
IBC, a young and dynamic NGO, was initiated by a handful of idealist businessmen, who wanted to provide input in improving the lives of the people suffering, especially the most disadvantaged section of the world population.
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