Case Management Supervisor
Duties:
Supervise and monitor the Case Management process and ensure that cases under assistance receive all the care and support needed.
Ensure and monitor the correct documentation of cases through review of files and databases. Ensure confidentiality of information, and that data protection and information-sharing protocols are respected.
Support individual cases where required and provide regular monitoring of all aspects of case management services.
Provide capacity building to case management staff to support to beneficiaries.
Review, analyze and report on trends in the case management and follow up with protection officer and project manager to find solutions,